Delivery Issues - Telekom Germany

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Dec 19, 2020 - 13:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2020 - 07:17 UTC

Investigating

We are writing to inform you that we are currently observing delivery issues towards Telekom Germany. We are working with the operator to resolve this issue

Incident Start Time: 2020-12-19 00:17 UTC

Impact: Clients may observe delayed or failed MTs/DRs towards Telekom Germany

We appreciate your patience while this is being worked on. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Dec 19, 2020 - 04:33 UTC

This incident affected: External Connectivity (SMS - EMEA).