DI Message Manager | Enterprise Services | Planned Maintenance | PCR #CHANGE-4974
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted May 04, 2024 - 19:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 04, 2024 - 18:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted Apr 30, 2024 - 07:02 UTC

Start Date and Time: 04-May-2024 - 18:00 UTC
End Date and Time : 04-May-2024 - 22:00 UTC


Message Manager that is hosted from our FR1 datacenter (as the primary site) will be failed over to its backup site on AWS. This is to facilitate maintenance activities on the primary site. We will notify separately when we fail back to the primary site. There will be no change to the way that customers access Message Manager after it fails over to the backup site.

Action required: None.

Impact: Message Manager will be offline during the maintenance window. Customers are requested not to schedule any campaigns during this period.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this. If you have any questions or concerns, please contact your Account Manager.
Posted Apr 30, 2024 - 06:50 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).