External Maintenance - Toll Free Number Provider

Incident Report for Sinch

Resolved

Dear Client,  

We are writing to inform you that our Toll Free Number Provider is conducting maintenances on their platform at the times specified below.

Window 1:
Type: Scheduled Maintenance
Start Time: 2020-09-03 04:00 UTC
End Time: 2020-09-03 07:00 UTC
Link to maintenance: https://status.sinch.com/incidents/n1gs37fq2rys

Window 2:
Type: Scheduled Maintenance
Start Time: 2020-09-10 04:00 UTC
End Time: 2020-09-10 07:00 UTC
Link to maintenance: https://status.sinch.com/incidents/5w2k38hqkxfx

Window 3:
Type: Scheduled Maintenance
Start Time: 2020-09-17 04:00 UTC
End Time: 2020-09-17 07:00 UTC
Link to maintenance: https://status.sinch.com/incidents/h5y2gg2s8tg6

Window 4:
Type: Scheduled Maintenance
Start Time: 2020-09-24 04:00 UTC
End Time: 2020-09-24 07:00 UTC
Link to maintenance: https://status.sinch.com/incidents/vlcrq1cz0hq1

Window 5:
Type: Scheduled Maintenance
Start Time: 2020-10-01 04:00 UTC
End Time: 2020-10-01 07:00 UTC
Link to maintenance: https://status.sinch.com/incidents/1373tzrxljbb

Impact: Customers may experience increased MO/MT/DLR SMS latency during the maintenance window

On behalf of our Toll free Number Provider, we appreciate your patience and apologize for any inconvenience during this maintenance period.

If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.

Posted Aug 28, 2020 - 06:27 UTC

This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free).