Delivery Issue Australia - Telstra

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-08-17 11:03 UTC
Incident End Time: 2023-08-17 16:17 UTC
Posted Aug 17, 2023 - 20:15 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2023 - 15:17 UTC

Update

We are continuing to investigate this issue.
Posted Aug 17, 2023 - 14:04 UTC

Investigating

We are currently observing delivery issues towards Australia - Telstra.

Incident Start Time: 2023-08-17 11:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 17, 2023 - 12:23 UTC
This incident affected: External Connectivity (SMS - APAC).