DI SMS 365 | Enterprise Messaging | Delay in delivery of MT and DLR traffic towards multiple partners in Tanzania

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Sep 02, 2022 - 02:52 UTC

Update

We are continuing to investigate this issue.

Posted Sep 02, 2022 - 02:30 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards multiple operators in Tanzania.
• Some of our customers may observe potential delay in delivery of traffic.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery
Message Manager: Not Impacted
Report Manager: Not Impacted

Incident Start Date & Time (GMT) : 1 Sep 2022 18:40 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Sep 01, 2022 - 19:52 UTC