DI MMS 365 - MM7 | Enterprise Messaging | TLS Certificate Renewal | Ref Number :: PCRSDI-9950
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Jul 23, 2022 - 19:11 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 23, 2022 - 18:00 UTC
Services :: MMS 365 - MM7
Ref Number :: PCRSDI-9950

Start Date and Time(GMT): 23 Jul 2022 18:00
End Date and Time(GMT): 23 Jul 2022 20:00


The TLS certificate issued to the “*.mm7.sdi.sinch.com” domain and used for the following services will expire on the 26th of Jul ’22.

• us.mm7.sdi.sinch.com
• us-opr.mm7.sdi.sinch.com
• us8-opr.mm7.sdi.sinch.com

We will be deploying an extended TLS certificate on the 23rd of Jul ‘22 at 18:00 GMT Customers/partners who use these services are advised to download and import the new TLS certificate into their certificate stores, as per the instructions below to prevent any traffic disruption.

1. The renewed TLS certificate for the “*.mm7.sdi.sinch.com” domain, can be downloaded from this link - https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-certificate-For-Sinch-Digital-Interconnect-customers-who/ta-p/9442

2. The downloaded TLS certificate must be added to your certificate store before the 21st of Jul 2022, 06:00 GMT

3. Do not remove the existing certificate for the “mm7.sdi.sinch.com” domain until we have notified you that we have deployed the new certificate.

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com
Posted Jul 21, 2022 - 08:13 UTC
This scheduled maintenance affected: Sinch DI Services (MMS 365).