Delivery Issue Brazil - Vivo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-06-03 15:10 UTC
Incident End Time: 2022-06-03 22:00 UTC
Posted Jun 03, 2022 - 22:33 UTC

Investigating

We are currently observing delivery issues towards Brazil - Vivo.

Incident Start Time: 2022-06-03 15:10 UTC
Impact: Delayed MT's and Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 03, 2022 - 20:33 UTC
This incident affected: External Connectivity (SMS - LATAM) and Messaging APIs (SMPP - BR).