DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | AT&T USA Maintenance | Ref Number: CHG000008204546
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Apr 07, 2023 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2023 - 04:00 UTC
Scheduled
Services :: DI SMS 365
Ref Number :: CHG000008204546

Updated
Start Date and Time (GMT):: 7th April 2023 , 04:00 Hrs
End Date and Time (GMT) :: 7th April 2023 , 11:00 Hrs

Impact
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Description:
One of our partners AT&T Mobility in United States has informed us of a planned activity on their Bothell Nodes.
During the Maintenance Window, AT&T may temporarily drop your SMPP binds to a single node while the other nodes will remain intact.
Application retry mechanism will re-establish binds based on the interval set by partners.
Very few customers might experience queueing of traffic towards USA.
DI Support teams and NGEAG Production Support will be in continuous touch with AT&T.
NGEAG Production Support team will be monitoring traffic before, during, and after completion of Maintenance Window

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Mar 28, 2023 - 20:02 UTC