Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-19-10 06:12 UTC

Incident End Time: 2025-19-10 09:45 UTC
Posted Oct 19, 2025 - 10:48 UTC

Update

We are continuing to investigate this issue.
Posted Oct 19, 2025 - 09:11 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2025-19-10 06:12 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 19, 2025 - 07:35 UTC
This incident affected: External Connectivity (SMS - LATAM).