Delivery Issue Mexico - Altan Redes

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-16 21:04 UTC
Incident End Time: 2024-10-17 00:13 UTC

Posted Oct 17, 2024 - 12:15 UTC

Update

We are continuing to investigate this issue.

Posted Oct 17, 2024 - 08:42 UTC

Investigating

We are currently observing delivery issues in Mexico - Altan Redes.

Incident Start Time: 2024-10-16 21:04 UTC

Impact: Failed MT's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 17, 2024 - 07:40 UTC

This incident affected: External Connectivity (SMS - LATAM).