Philippines

Incident Report for Sinch

Resolved

We no longer observe delay in delivery towards Vodafone Egypt.
Traffic has been resumed back to normal.

Incident Start Date & Time (GMT) : 19 January 2022 03:30 Hrs.
Incident End Date & Time (GMT) : 19 January 2022 09:00Hrs.
Posted Jan 19, 2022 - 09:09 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone Egypt in Egypt.
• Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards Vodafone Egypt in Egypt.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery.
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 19 January 2022 03:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.
Posted Jan 19, 2022 - 04:12 UTC