Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-28 04:45 UTC
Incident End Time: 2025-09-28 05:34 UTC
Posted Sep 28, 2025 - 06:04 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro

Incident Start Time: 2025-09-28 04:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 28, 2025 - 05:32 UTC
This incident affected: External Connectivity (SMS - LATAM).