Sinch Contact Pro - Test tenant upgrade

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Apr 15, 2026 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 15, 2026 - 06:00 UTC

Scheduled

Dear Customer

This notification is related to Contact Pro test tenant maintenance.
If you currently do not have a test tenant, please ignore this message.

We have released a new build for 26Q2 release which contains important corrections.

We will be upgrading all customer test tenants to the newest release 26Q2 on Wednesday 15th of April.
During the day, there will be approximately 30 minutes service break for your test tenant.
Tenants will be ready for your testing on Thursday 16th of April at 06:00 UTC.

Production tenants will be upgraded on April 25-26th.

What´s new documentation regarding the upcoming 26Q2 release is available at:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team

Posted Apr 14, 2026 - 07:25 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).