Sinch Contact Pro Certificate renewal maintenance - NA
Scheduled for Dec 8, 04:00 - 04:30 UTC
Scheduled
Dear Customer,

We would like to inform you that we will be renewing Sinch Contact Pro certificate *.cc.sinch.com
on Sunday, December 8th at 04:00 AM UTC.

This maintenance duration is approx. 30 min and is not expected to cause service interruptions.

CUSTOMER ACTION REQUIRED:
Please verify before the renewal that the certificate issuers are trusted in:
• SIP servers/SIP trunks (SBC, IP-PBX, etc)
• Workstations (UI and API access)
• Integrations, for example, CRM integration

The issuer chain of the new certificate is:
CN = Sectigo RSA Organization Validation Secure Server CA
Serial: 137d539caa7c31a9a433701968847a8d
Issuer: CN = USERTrust RSA Certification Authority

CN = USERTrust RSA Certification Authority
Serial: 3972443af922b751d7d36c10dd313595
Issuer: AAA Certificate Services

CN = AAA Certificate Services
Serial: 01
Issuer: AAA Certificate Services

CA certificates are available at https://www.sectigo.com/resource-library/sectigo-root-intermediate-certificate-files

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best regards,
Sinch Contact Pro team
Posted Nov 20, 2024 - 09:31 UTC
This scheduled maintenance affects: Contact Pro (Contact Pro - NA (North America)).
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