DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for multiple media messaging | MNOC-30791

Incident Report for Sinch

Resolved

All queues are cleared now and traffic has been resumed back to normal.

Posted Jun 22, 2021 - 18:52 UTC

Update

Queues are cleared towards Verizon & T-Mobile USA, However, we are still experiencing queues towards AT&T USA
Our customers will face delay in delivery for MM7 traffic towards AT&T USA

Posted Jun 22, 2021 - 18:40 UTC

Identified

Ticket Number : MNOC-30791
Services: MM7
Description
* Currently we are observing queues within our MM7 platform,
* This would potentially cause a delay in the delivery of Multimedia messages towards Tier-1 USA destination (like AT&T, Verizon & T-Mobile)

For further queries, please contact the Service Desk team at essupport.digitalinterconnect@sinch.com

Posted Jun 22, 2021 - 17:32 UTC

This incident affected: Sinch DI Services (MM4 (MMS 365)).