Service Degradation - AU1 Site - Retroactive

Incident Report for Sinch

Resolved

Dear client,

We are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site.

Incident Start Time: 2026-08-13 12:14 UTC
Incident End Time: 2026-08-13 12:50 UTC


Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period.

If you have any questions, please contact support@sinch.com.
Posted Aug 13, 2026 - 10:14 UTC