Delivery Issue Brazil - SurfTelecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-28 04:00 UTC

Incident End Time: 2025-02-28 06:00 UTC
Posted Feb 28, 2025 - 07:38 UTC

Investigating

We are currently observing delivery issues in Brazil - SurfTelecom.

Incident Start Time: 2025-02-28 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 28, 2025 - 05:31 UTC
This incident affected: External Connectivity (SMS - LATAM).