The queues for MM7 have been cleared and we will continue to monitor.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 08 January 2022 17:05 Hrs. Incident End Date & Time (GMT) : 08 January 2022 22:00 Hrs.
The issue has been identified and its due to high traffic. queues are gradually reducing, we will update further progress.
Posted Jan 08, 2022 - 20:43 UTC
Investigating
Ticket Number :: MNOC-36404 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 08 January 2022 17:05 Hrs.