Delivery Issue Venezuela - Digitel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-09-23 00:44 UTC
Incident End Time: 2026-09-23 11:50 UTC

Posted Sep 23, 2026 - 13:09 UTC

Update

We are continuing to investigate this issue.

Posted Sep 23, 2026 - 07:04 UTC

Update

We are continuing to investigate this issue.

Posted Sep 23, 2026 - 03:03 UTC

Investigating

We are currently observing delivery issues in Venezuela - Digitel.

Incident Start Time: 2026-09-23 00:44 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Sep 23, 2026 - 01:53 UTC

This incident affected: External Connectivity (SMS - LATAM).