• Support teams verified and found the issue to be resolved. • Support teams will continue to monitor the traffic.
Posted Jun 23, 2021 - 08:49 UTC
Monitoring
Description: •Monitoring NOC is currently observing connectivity is stable now towards partners in Mexico. • Monitoring NOC will continue to monitor the results and update you on the progress made.
Posted Jun 23, 2021 - 08:06 UTC
Update
Description: •Monitoring NOC is currently observing connectivity issue towards one of our partners in Mexico. • Customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Update 06/23/2021 06:45 Hrs. GMT:
• We are working closely with our partner to resolve this incident. • Monitoring NOC will provide an update once we have any response
Impact:
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Queueing at carrier end. DR Notification: Queueing at carrier end.
Posted Jun 23, 2021 - 07:33 UTC
Investigating
• Monitoring NOC is currently observing connectivity issue towards one of our partners in Mexico. • Customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Queueing at carrier end. DR Notification: Queueing at carrier end.