Delivery Issue Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2024-05-22 06:30 UTC
Incident End Time: 2024-05-22 13:42 UTC

Posted May 22, 2024 - 16:53 UTC

Update

We are continuing to investigate this issue.

Posted May 22, 2024 - 16:06 UTC

Update

We are continuing to investigate this issue.

Posted May 22, 2024 - 11:13 UTC

Investigating

We are currently observing delivery issues towards Canada - ISP Telecom.

Incident Start Time: 2024-05-22 06:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 22, 2024 - 09:59 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode).