Emergency Maintenance - Migration of supplier VPN Connections

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Nov 26, 2024 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 26, 2024 - 09:00 UTC

Scheduled

Dear Customer,

We would like to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing maintenance on one of our United States and Canada supplier connections during the specific time mentioned below.

Maintenance Start time: 2024-11-26 09:00 UTC
Maintenance End time: 2024-11-26 12:00 UTC

Impact: Some clients may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts towards a small subset of Tier 3 carriers.

We appreciate your patience and apologise for any inconvenience experienced during this maintenance.
If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.

Best Regards,
Sinch Team
Posted Nov 22, 2024 - 10:34 UTC
This scheduled maintenance affected: External Connectivity (SMS - CA - ShortCode, SMS - US - ShortCode, SMS - US - 10DLC).