Service Degradation - Customer Dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2023-02-07 05:40 UTC
Incident end time: 2023-02-07 15:05 UTC

Posted Feb 07, 2023 - 18:08 UTC

Identified

We have identified the issue and a temporary fix has been implemented to mitigate the impact to registrations. Invites to dashboard.sinch.com is still impacted.

We are working on a permanent resolution.

Posted Feb 07, 2023 - 13:03 UTC

Investigating

We are writing to inform you that we are currently facing a service degradation for registration on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-02-07 05:40 UTC

Impact: Customers may not be able to use register and create new accounts on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

Posted Feb 07, 2023 - 12:04 UTC

This incident affected: Dashboard.sinch.com (Login/Sign up).