Delivery Issue Kuwait

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Apr 16, 2022 - 16:37 UTC

Monitoring

We are able to see normalized traffic behavior for Kuwait. We are however yet to receive a confirmation from our partner that the issue has been resolved. Traffic should flow as expected. We are closely monitoring the traffic and this notification will be closed once we are able to ensure permanently stabilized traffic.

Start time: 2022-04-16 11:16 UTC
End time: 2022-04-16 13:39 UTC

Posted Apr 16, 2022 - 14:17 UTC

Investigating

We are currently observing delivery issues towards Kuwait.

Incident Start Time: 2022-04-16 11:18 UTC

Impact: Clients may experience delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 16, 2022 - 12:10 UTC

This incident affected: External Connectivity (SMS - EMEA).