Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2021 - 09:00 UTC
Update
Dear Client,
We are notifying of the cancellation of the maintenance for US3 scheduled below:
Type: Scheduled Maintenance Affected site: US3 Start Time: 2021-11-17 09:00 UTC End Time: 2021-11-17 11:00 UTC
In lieu to the cancelled maintenance window above, we will be performing the scheduled network maintenance at our US3 site in the updated maintenance windows below:
Maintenance Window #1: Start Time: 2021-11-16 09:00 UTC End Time: 2021-11-16 12:00 UTC
Maintenance Window #2: Start Time: 2021-11-18 09:00 UTC End Time: 2021-11-18 12:00 UTC
Impact: Clients will experience failures or unable to connect to SMPP and HTTP API on the US3 site for MT/MO traffic Clients will experience failures to Number Lookups via US3 site
Impacted Destinations: Canada 2-Way Short Code (SasKTel and Wind Mobile only) Panama 2-Way Short Code Mexico 2-Way Short Code Venezuela (Telefonica)
Corresponding redundant sites will be available. Please make sure you are connected to two sites in advance to ensure no loss of service.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Nov 09, 2021 - 23:15 UTC
Scheduled
Dear Client,
We will be performing a scheduled network maintenance at our US3 site.
Type: Scheduled Maintenance
Start Time: 2021-11-17 09:00 UTC End Time: 2021-11-17 11:00 UTC
Impact: Clients will experience failures or unable to connect to SMPP and HTTP API on the US3 site for MT/MO traffic Clients will experience failures to Number Lookups via US3 site
Impacted Destinations:
Canada 2-Way Short Code (SasKTel and Wind Mobile only) Panama 2-Way Short Code Mexico 2-Way Short Code Venezuela (Telefonica)
Corresponding redundant sites will be available. Please make sure you are connected to two sites in advance to ensure no loss of service.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Sincerely,
Sinch
Posted Nov 08, 2021 - 10:45 UTC
This scheduled maintenance affected: Messaging API - US (SMPP, HTTP), Connectivity by region (SMS - CA - ShortCode), and Lookup API Endpoints (HTTP US).