WhatsApp Business On-Premises API version upgrade
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Mar 08, 2023 - 12:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 08, 2023 - 08:01 UTC
Maintenance window: 2023-03-08 08:00 UTC to 12:00 UTC.

We have a scheduled maintenance related to EU1 and US1 WhatsApp API

Impact: Clients may experience delayed delivery and receipt of WhatsApp messages during the maintenance window. Messages will be queued. The API will have a maximum downtime of 5 minutes during the window.

Description: WhatsApp Business On-Premises API version upgrade. More details in official Meta documentation https://developers.facebook.com/docs/whatsapp/on-premises/changelog . Upgrade is split on smaller batches across two weeks to lower the downtime (approximately few seconds).

Affected endpoints: eu1.whatsapp.api.sinch.com and us1.whatsapp.api.sinch.com
Posted Mar 06, 2023 - 08:49 UTC
This scheduled maintenance affected: Messaging API - EU (WhatsApp) and Messaging API - US (WhatsApp).