Delivery Issue Dominican Republic - Altice

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-07-02 05:37 UTC
Incident End Time: 2026-07-02 18:53 UTC

Posted Jul 02, 2026 - 19:54 UTC

Update

We are continuing to investigate this issue.

Posted Jul 02, 2026 - 17:06 UTC

Update

We are continuing to investigate this issue.

Posted Jul 02, 2026 - 12:46 UTC

Update

We are continuing to investigate this issue.

Posted Jul 02, 2026 - 10:09 UTC

Investigating

We are currently observing delivery issues in Dominican Republic - Altice.

Incident Start Time: 2026-07-02 05:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Jul 02, 2026 - 08:13 UTC

This incident affected: External Connectivity (SMS - LATAM).