We are writing to inform you that this incident has now been resolved.
Incident Start Time: 2022-11-23 04:00 UTC Incident Restoration Time: 2022-11-23 04:10 UTC Incident End Time: 2022-11-23 04:10 UTC
We appreciate your patience and apologize for any inconvenience experienced while we worked on the issue. In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Nov 23, 2022 - 14:55 UTC
Monitoring
We are currently observing stable performance on our EU3 site.
Incident Start time: 2022-11-23 04:00 UTC Incident End Time: 2022-11-23 04:10 UTC
We will continue to monitor this situation.
Please contact support if you have any questions.
Posted Nov 23, 2022 - 04:29 UTC
Investigating
We are currently investigating a connectivity issue on our EU3 site.
Please contact support if you have any questions.
Posted Nov 23, 2022 - 04:18 UTC
This incident affected: Messaging APIs (SMPP - EU, HTTP - EU) and External Connectivity (SMS - EMEA).