Supports teams have confirmed that the incident is resolved
Incident Start Date & Time (GMT) : 02 Oct 2021 10:30 Hrs. Incident End Date & Time (GMT) : 02 Oct 2021 1:45 Hrs.
Posted Oct 02, 2021 - 13:49 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description ::
• Sinch DI Monitoring NOC is currently observing inconsistent delivery towards multiple MTN networks. • Some of our customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Queueing at carrier end. DR Notification : Queueing at carrier end. Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 02 Oct 2021 10:30 Hrs.