Delivery Issue Brazil - Claro
Incident Report for Sinch
Resolved
This issue has been resolved.

Incident Start Time: 2023-09-05 13:00 UTC
Incident End Time: 2023-09-05 22:54 UTC
Posted Sep 06, 2023 - 04:34 UTC
Update
We are continuing to investigate this issue.
Posted Sep 06, 2023 - 01:02 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2023 - 20:13 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2023 - 17:06 UTC
Investigating
We are currently observing delivery issues towards Claro Brazil.

Incident Start Time: 2023-09-05 13:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 05, 2023 - 15:27 UTC
This incident affected: Sinch DI Services (SMS 365 Enterprise) and Connectivity by region (SMS - Latin America).