Customer Portal - Customer Support - Emergency maintenance

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Nov 04, 2023 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 04, 2023 - 09:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 01, 2023 - 13:56 UTC

Scheduled

We have an emergency maintenance related to our ticketing system tickets.sinch.com / support@sinch.com.

Maintenance window: 2023-11-04 09:00 UTC to 10:00 UTC.

Impact: The back-end ticket system will be offline, and clients may experience the ticket instance unreachable via portal during the maintenance window time.

Affected endpoints: tickets.sinch.com / support@sinch.com

Tickets logged via support@sinch.com will be read and worked on as normal, but ticket creation might be delayed.

We recommend customers that have high priority issues to place a call with support.

Posted Nov 01, 2023 - 09:29 UTC

This scheduled maintenance affected: Dashboard.sinch.com (Customer Support).