Ticket Number :: MNOC-32885 Services :: DI MMS 365 – MM7
Description ::
MM7 queues built within our platform have been cleared and traffic has resumed to normal. Monitoring NOC will continue to monitor.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 7-Sep-2021 15:30 Hrs. Incident Start Date & Time (GMT) : 7-Sep-2021 22:40 Hrs.
Queues are still declining, we will update you again once all traffic is cleared.
Posted Sep 07, 2021 - 20:22 UTC
Investigating
Ticket Number :: MNOC-32885 Services :: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. • This would potentially cause delay in delivery of Multimedia messages. • We will provide an update on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 7-Sep-2021 15:30 Hrs.