Service Degradation - EU REST

Incident Report for Sinch

Resolved

Response time has been stable since the fix was implemented. This incident will therefore be resolved.
Posted Jul 07, 2022 - 13:42 UTC

Monitoring

The fix has been implemented as of 13:00 UTC, we are currently monitoring the response times.
Posted Jul 07, 2022 - 13:15 UTC

Identified

The issue has been identified and we are working on a fix. The below endpoints are affected:
https://eu.sms.api.sinch.com/xms/
https://api-eu.clxcommunications.com/xms/
Posted Jul 07, 2022 - 13:01 UTC

Investigating

We are currently experiencing increased response times for our EU REST API. Our engineers are investigating.
Posted Jul 07, 2022 - 12:29 UTC
This incident affected: Messaging APIs (REST - EU).