EXTENSION | DI E-Mail 365 | Enterprise Messaging | 3rd Party Application Maintenance | Ref Number# 1822421
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted May 21, 2022 - 17:00 UTC
The scheduled maintenance is extended. We will provide update once the maintenance is completed.
Posted May 21, 2022 - 14:52 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2022 - 09:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted May 20, 2022 - 12:00 UTC

3rd Party Maintenance

Services : DI E-Mail 365
Ref Number : 1822421

Start Date and Time (GMT) :21-May-2022 09:00 Hrs GMT
End Date and Time (GMT) : 21-May-2022 15:00 Hrs GMT

Impact :
E-Mail traffic : Service unavailable during first 2 hours & Intermittent interruptions are expected to occur during rest of scheduled time window.

Description :
Dear Customer,
This maintenance information is important to you and therefore, we recommend read & consuming it carefully.
Digital Interconnect’s partner would be executing a significant maintenance activity on 21 May 2022. This significant maintenance activity is a proactive work executed for optimizing availability of the service offered. During the advertised maintenance window, customers should expect the following:
(i) Intermittent interruption to the DI E-Mail 365 service.
(ii) Delay in delivery of email messages sent to DI E-Mail 365 service.
(iv) Services should return to normal after completion of maintenance as per advertised time window.

Digital Interconnect’s recommendation to Customers:
We recommend scheduling your campaign traffic & high volumes of messages after the first two hours of advertised maintenance time window (i.e. after 11:00 GMT). This is to prevent adverse impact to your traffic and ensure a seamless service is offered during your major campaigns & high-volume traffic situations.

Should you need clarification and (OR) additional information, please do not hesitate to contact essupport.digitalinterconnect@sinch.com.
Posted Mar 18, 2022 - 12:50 UTC
This scheduled maintenance affected: Sinch DI Services (E-mail 365).