Delivery Issue USA - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-25 16:00 UTC
Incident End Time: 2023-04-25 16:26 UTC

Posted Apr 25, 2023 - 17:25 UTC

Update

We are continuing to investigate this issue.

Posted Apr 25, 2023 - 16:42 UTC

Investigating

We are currently observing delivery issues towards USA - T-Mobile.

Incident Start Time: 2023-04-25 16:00 UTC

Impact: Delayed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 25, 2023 - 16:34 UTC

This incident affected: Sinch DI Services (SMS 365 Operator RoW) and External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).