Delivery Issue Panama - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-26 07:39 UTC

Incident End Time: 2024-11-25 14:44 UTC
Posted Nov 26, 2024 - 21:11 UTC

Update

We are continuing to investigate this issue.
Posted Nov 26, 2024 - 16:50 UTC

Update

We are continuing to investigate this issue.
Posted Nov 26, 2024 - 10:45 UTC

Investigating

We are currently observing delivery issues in Panama - Tigo.

Incident Start Time: 2024-11-26 07:39 UTC

Impact: Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 26, 2024 - 08:17 UTC
This incident affected: External Connectivity (SMS - LATAM).