Ticket Number :: MNOC-45570 Services:: DI SMS 365(iSMS)
Description :: Our internal monitoring has alerted to an incident, we are observing queues built within iSMS platform. Few of our customer connected to iSMS platform may observe potential delay in delivery for MO,MT and DR messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : 24 Jan 2023 12:30 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at firstname.lastname@example.org or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jan 24, 2023 - 12:43 UTC
This incident affected: Sinch DI Services (SMS 365 Operator).