Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-27 00:59 UTC
Incident End Time: 2023-10-29 15:50 UTC

Posted Oct 29, 2023 - 21:15 UTC

Update

We are continuing to investigate this issue.

Posted Oct 28, 2023 - 20:33 UTC

Update

We are continuing to investigate this issue.

Posted Oct 27, 2023 - 20:16 UTC

Update

We are continuing to investigate this issue.

Posted Oct 27, 2023 - 11:06 UTC

Update

We are continuing to investigate this issue.

Posted Oct 27, 2023 - 06:11 UTC

Update

We are continuing to investigate this issue.

Posted Oct 27, 2023 - 03:31 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe Telecom.

Incident Start Time: 2023-10-27 00:59 UTC
Impact: Delayed MT's, Missing delivery receipts, Late delivery receipts

We will update as soon as we have more information.

Posted Oct 27, 2023 - 02:25 UTC

This incident affected: External Connectivity (SMS - APAC).