Delivery Issue Brazil - Tim

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-04-15 03:01 UTC
Incident End Time: 2025-04-15 08:23 UTC
Posted Apr 15, 2025 - 11:25 UTC

Update

We are continuing to investigate this issue.
Posted Apr 15, 2025 - 07:16 UTC

Update

We are continuing to investigate this issue.
Posted Apr 15, 2025 - 05:13 UTC

Investigating

We are currently observing delivery issues in Brazil - Tim.

Incident Start Time: 2025-04-15 03:01 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Apr 15, 2025 - 03:52 UTC
This incident affected: External Connectivity (SMS - LATAM).