Delivery Issue Vodafone UK

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-12-15 08:00 UTC
Incident End Time: 2022-12-21 13:00 UTC

Posted Dec 21, 2022 - 13:06 UTC

Identified

Vodafone UK have identified the issue and are currently awaiting a fix from their vendor, in the meantime traffic is being closely monitored and remains stable since being re-routed 2022-12-15 09:00 UTC.

Posted Dec 16, 2022 - 16:00 UTC

Investigating

We are currently observing delivery issues towards Vodafone UK

Incident Start Time: 2022-12-15 08:00 UTC

Impact: Clients may experience delays with SMS MT, MMS MT & MO's

We will update as soon as we have more information.

Posted Dec 15, 2022 - 09:08 UTC

This incident affected: External Connectivity (SMS - EMEA).