Sinch Elastic SIP Trunking - Incident - Call Records in UI

Incident Report for Sinch

Resolved

The incident has been resolved, your EST call records are updating in the UI as expected.
We appreciate your patience and apologize for any inconvenience.

Posted Mar 02, 2024 - 00:17 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 01, 2024 - 22:19 UTC

Identified

Sinch is currently investigating a delay the presentation of call records in the UI. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible. This is not affecting call processing or other services.

We appreciate your patience and apologize for any inconvenience.

Posted Mar 01, 2024 - 20:40 UTC

This incident affected: Elastic SIP Trunking (User Interface).