DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of DLR traffic.

Incident Report for Sinch

Resolved

Issue has been resolved and DR traffic is resumed back to normal.

We will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: No impact expected.
Mobile Originated (MO) Traffic: No impact expected.
DR Notification : No impact expected.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 24 Feb 2022 12:50 PM Hrs.
Incident Start Date & Time (GMT) : 24 Feb 2022 13:53 PM Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Feb 24, 2022 - 13:56 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards DR traffic.
• Some of our customers may observe potential delay in delivery of DLR traffic .
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: No impact expected.
Mobile Originated (MO) Traffic: No impact expected.
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 24 Feb 2022 12:50 PM Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Feb 24, 2022 - 12:54 UTC