Delivery Issue - SMS Verification - China

Incident Report for Sinch

Update

We are continuing to investigate this issue.

Posted Nov 06, 2026 - 15:13 UTC

Update

We are continuing to investigate this issue.

Posted Nov 06, 2026 - 10:03 UTC

Update

We are continuing to investigate this issue.

Posted Nov 06, 2026 - 07:01 UTC

Investigating

We are currently observing delivery issues towards China for SMS Verification traffic.

Incident Start Time: 2026-11-06 02:57 UTC

Impact: Delayed MTs/Failed MTs/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Nov 06, 2026 - 05:05 UTC

This incident affects: Verification (SMS Verification).