DI SMS 365 | Enterprise Messaging | Potential delay in delivery of traffic towards multiple destinations

Incident Report for Sinch

Resolved

This incident has been resolved and traffic is processing normally.
We will continue to monitor.

Impact ::
Mobile Terminating (MT) Traffic: Not impacted
Mobile Originated (MO) Traffic: Not impacted
DR Notification : Not impacted
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 22 August 2022 08:00 Hrs.
Incident End Date & Time (GMT) : 22 August 2022 09:45 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Aug 22, 2022 - 10:12 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
Currently, we are observing degradation in delivery of traffic towards multiple destinations.
Some of our customers may observe delay in delivery of traffic terminating into multiple destinations.
We are working internally regarding this at high priority, and will update on any further improvements.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 22 August 2022 08:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Aug 22, 2022 - 09:37 UTC