Delivery Issue USA - T-Mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-07-16 17:59 UTC

Incident Start Time: 2026-07-16 19:39 UTC
Posted Jul 16, 2026 - 21:46 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2026 - 20:15 UTC

Investigating

We are currently observing delivery issues towards USA - T-Mobile.

Incident Start Time: 2026-07-16 17:59 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Posted Jul 16, 2026 - 18:16 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC).