All the queues have been cleared. Traffic delivery has been resumed back to normal.
Posted Oct 14, 2021 - 19:16 UTC
Update
Queues are gradually decreasing, We will update on further progress.
Posted Oct 14, 2021 - 18:47 UTC
Identified
The queues built within our platform are due to high traffic. And we observe that queues are gradually decreasing. We will update on further progress.
Posted Oct 14, 2021 - 17:11 UTC
Investigating
Ticket Number :: MNOC-33929 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 14 October 2021 15:10 Hrs.