We are observing successful delivery towards one of our partners in Mexico. The issue has been resolved.
Incident Start Date & Time (GMT) : 03 May 2022 02:48 AM Hrs. Incident End Date & Time (GMT) : 03 May 2022 04:50 AM Hrs.
Posted May 03, 2022 - 05:08 UTC
Monitoring
Dear client,
Sinch DI Monitoring NOC is currently observing successful delivery towards one of our partners in Mexico since 3 May 2022 4:20 AM GMT We are currently monitoring the performance.
Posted May 03, 2022 - 04:52 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards one of our partners in Mexico. • Some of our customers may observe potential delay in delivery of MO , MT and DLR traffic towards one of our partners in Mexico. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 03 May 2022 02:48 AM Hrs.