DI Message Manager | Enterprise Services | Planned Maintenance | PCR #CHANGE-5120
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted May 18, 2024 - 18:41 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2024 - 18:00 UTC

Start Date and Time: 18-May-2024 - 18:00 UTC
End Date and Time : 18-May-2024 - 22:00 UTC


We will be updating the software on the Message Manager platform to version 5.31.0. This version contains an update to a third party component used in the application, to its latest version, along with a security fix. There are no UI or functionality changes in the application.

Action required: None.

Impact: Message Manager will be offline during the maintenance window. Customers are requested not to schedule any campaigns during this period.

If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this. If you have any questions or concerns, please contact your Account Manager.
Posted May 07, 2024 - 08:50 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).