Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-02-12 19:08 UTC
Incident End Time: 2023-02-13 02:40 UTC
Posted Feb 13, 2023 - 04:52 UTC

Update

We are continuing to investigate this issue.
Posted Feb 12, 2023 - 23:20 UTC

Investigating

We are currently observing delivery issues towards Claro Brazil

Impact: Delayed MTs/MOs, Missing/Late delivery receipts.

We will update you as soon as we have more information.
Posted Feb 12, 2023 - 20:28 UTC
This incident affected: External Connectivity (SMS - LATAM).