Sinch Emergency Maintenance - WhatsApp
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Jul 14, 2021 - 15:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2021 - 14:30 UTC
Dear client,

Owing to an issue affecting WhatsApp message delivery to Mexico and Argentina following our regular maintenance yesterday, we have made an emergency break/fix change to the Sinch WhatsApp Business API.

Maintenance window: 2021-07-14 14:30 UTC to 15:00 UTC

Affected endpoint:

Please accept our apologies for any inconvenience caused.

If you are still experiencing any delivery issues with messages destined for Mexico or Argentina, please raise a ticket via
Posted Jul 14, 2021 - 14:07 UTC
This scheduled maintenance affected: Messaging API - EU (WhatsApp) and Messaging API - US (WhatsApp).